Outdated TapaTalk plugin @GCAdmin1 | The Canadian Guitar Forum

Outdated TapaTalk plugin @GCAdmin1

Discussion in 'Admin Announcements and Site Help' started by LexxM3, Oct 20, 2018.

  1. LexxM3

    LexxM3 Gold Member

    Joined:
    Oct 12, 2009
    Location:
    Waterloo, ON
    @GCAdmin1: Notifications in TapaTalk haven’t worked since Oct 2017. See below:

    [​IMG]

    I contacted TapaTalk and they immediately responded as follows. Please fix.

    [​IMG]
     
    Last edited: Oct 20, 2018
    fretzel likes this.
  2. LexxM3

    LexxM3 Gold Member

    Joined:
    Oct 12, 2009
    Location:
    Waterloo, ON
    Well, picture of TapaTalk’s response will not be forthcoming as now they have a bug/feature on iOS app allowing only one uploaded picture per post (UPDATE: the issue is not per post but anywhere ie can’t upload pics in TapaTalk after having uploaded just one on any post). OMG, I am a tech guy and I am fracking embarrassed for the entire tech world every day now for making such ludicrous messes every day and every hour ...

    ... ANOTHER UPDATE: TapaTalk seems to be on customer support fire today, they acknowledged the recent mobile iOS app problem and gave a kind of workaround: try taping the new picture “elsewhere on the screen”. That seems to have worked for me, so first post now has pic of their response ...

    ... anyway, they said the TapaTalk plugin is outdated, so ... please fix. @GCAdmin1
     
    Last edited: Oct 20, 2018
  3. fretzel

    fretzel

    Joined:
    Aug 8, 2014
    Location:
    GTA
    I wondered why I didn’t get notifications anymore. A while ago I thought updating tapatalk may fix it. I’m a little disappointed in my decision as the app has a lot more ads now.

    Anyway, thanks for seeking to rectify this.
     
  4. isoneedacoffee

    isoneedacoffee

    Joined:
    Oct 31, 2014
    Location:
    Montreal, Quebec
    I can't even use Tapatalk anymore. My phone is not new enough... I refuse to say "too old."
     
  5. GCAdmin1

    GCAdmin1 Administrator

    Joined:
    Aug 16, 2016
    Thanks for reporting guys. Tapatalk reached out to me too about the need to update. Hoping to get it done soon

    Kevin
     
    fretzel likes this.
  6. LexxM3

    LexxM3 Gold Member

    Joined:
    Oct 12, 2009
    Location:
    Waterloo, ON
    Hm. TapaTalk notifications already started working a couple of days after I posted the thread (and a year after they stopped working) and direct message. New concern is that you guys don’t seem to be sync’d internally with other admins as to what’s going ie you don’t seem to be aware that some kind of a change was clearly already done. Hm.
     
    jb welder likes this.
  7. GCAdmin1

    GCAdmin1 Administrator

    Joined:
    Aug 16, 2016
    No change was done to the Tapatalk plugin on my end. Not that I can see anyways. There are techs who handle that kind of upgrade (I'm more of a liaison between the tech team and the site then the one with the knowledge of how to apply upgrades) and they might have done something in the back end without letting me know, but I think the fix came from Tapatalks end

    Kevin
     
  8. LexxM3

    LexxM3 Gold Member

    Joined:
    Oct 12, 2009
    Location:
    Waterloo, ON
    @GCAdmin1, not impossible that TapaTalk did something, but TapaTalk’s immediate and direct response to me was: GC needs to update the plugin, that is all. In any case, it’s disconcerting that the people in charge don’t know what breaks or fixes their system, or even that it is working or not working well at any give time. I am advocating for drastically more continuous and daily attention on reliable operations by Vertical.
     
  9. GCAdmin1

    GCAdmin1 Administrator

    Joined:
    Aug 16, 2016
    Fair enough. Xenforo sites don't integrate with our regular site reporting systems (a whole other kettle of fish) so we rely on individual team members to keep an eye on things. Which means, more or less, you're reliant on just me for escalating technical issues, and I've been a little scattered as of late.

    But, I'm back on even footing now, and I'll do my best to be more diligent.

    Kevin
     
    LexxM3 and greco like this.
  10. LexxM3

    LexxM3 Gold Member

    Joined:
    Oct 12, 2009
    Location:
    Waterloo, ON
    Thank you Kevin. One way to stay involved is to get deeper into guitar and gear — that’ll help with daily sanity (nothing relaxes me more) and will have the desirable side effect to keep you engaged in the forum daily.
     

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