Mention function @ is not working | The Canadian Guitar Forum

Mention function @ is not working

Discussion in 'Admin Announcements and Site Help' started by jb welder, Jul 14, 2018.

  1. jb welder

    jb welder

    Joined:
    Sep 13, 2010
    Location:
    Melonville, Canada
    @GCAdmin1 The 'mention' function is broken and is no longer notifying members when used.
     
  2. greco

    greco Gold Member

    Joined:
    Jul 15, 2007
    Location:
    Kitchener, Ontario
    jb welder likes this.
  3. GCAdmin1

    GCAdmin1 Administrator

    Joined:
    Aug 16, 2016
  4. jb welder

    jb welder

    Joined:
    Sep 13, 2010
    Location:
    Melonville, Canada
    I'm not speaking of email notifications, simply the alerts when you log in here. I guess I should have used the word 'alert' rather than 'notification'.
     
  5. Accept2

    Accept2 Staff Member

    Joined:
    Jan 1, 2006
    Location:
    Pineapple, Bottom of the sea
    There are lots of minor things not working. It may have to do with the recent move to the cloud.......
     
  6. LexxM3

    LexxM3 Gold Member

    Joined:
    Oct 12, 2009
    Location:
    Waterloo, ON
    For the record for @GCAdmin1, email notifications are not working (either) and not because they are being spam filtered, but because they are not being sent out.
     
  7. GCAdmin1

    GCAdmin1 Administrator

    Joined:
    Aug 16, 2016
    Sorry for not being here to help sooner, but I didn't get an email notice :(

    Got reports of it being fixed now though.

    Kevin
     
  8. greco

    greco Gold Member

    Joined:
    Jul 15, 2007
    Location:
    Kitchener, Ontario
    Thanks Kevin

    Could you (or a delegate) please consider checking https://guitarscanada.com/index.php?forums/admin-announcements-and-site-help.40/ on a regular basis (i.e., daily would be logical and admirable).

    I am assuming that, as forum members, this area is provided to us in order to report concerns. Surely the revenue generated by this forum is worth the small effort involved in checking for concerns.

    If it were not for @LexxM3 contacting you directly, these annoying and functionally important issues might never have received any attention and/or resolution.

    @GCAdmin1 I am testing the notification and sent you a PM to rest the email function.
     
    bw66 likes this.
  9. greco

    greco Gold Member

    Joined:
    Jul 15, 2007
    Location:
    Kitchener, Ontario
    SUCCESS!..I received an email of your response to our conversation!

    (Mac using Chrome ...if that means anything...LOL)
     
  10. GCAdmin1

    GCAdmin1 Administrator

    Joined:
    Aug 16, 2016
    I got this email notice and the other

    I'm supposed to manually check periodically if I don't receive any word from you guys, to guard against this very thing. With all the Cloud work (not the only site getting the treatment) I've let those manual checks slide a bit. Harsh lesson learned and I'm sorry you guys had to be the example to teach that to me

    Kevin

    Edit: glad to hear the emails are coming in for you too

    Thanks be to my tech who fixed this on the weekend
     
  11. greco

    greco Gold Member

    Joined:
    Jul 15, 2007
    Location:
    Kitchener, Ontario
    Your apology is appreciated.
     
    GCAdmin1 likes this.

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